TRUE Property Insurance
Storm Central: your home for weather-ready peace of mind.
One place to prepare for severe weather, protect your property, and reach us fast when it counts. Before, during, and after the storm, we're here to help.
For Any Storm
Storm-Ready Basics
No matter the season, these three steps keep you and your home protected. The guides below add the specifics for each kind of weather.
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Before
Prepare
- Review your coverage and confirm your contact info in the Member Portal.
- Save TRUE's 24/7 claims number: (833) 414-8783.
- Sign up for local weather and emergency alerts.
- Build an emergency kit and store key documents safely.
-
During
Stay Safe
- Stay indoors and follow guidance from local authorities.
- Keep devices charged and monitor weather updates.
- Avoid hazards: flooded roads, downed lines, open flames.
- Your safety always comes before your property.
-
After
Recover
- Document damage with photos or video before cleanup.
- Take reasonable steps to prevent further damage.
- Keep receipts for any emergency expenses.
- Report your claim. We'll guide you from there.
Preparedness Guides
Get ready for whatever the season brings.
Each guide walks you through protecting your home and household before, during, and after a storm. We're adding more as we go.
Winter Weather
Freezing temps, ice, and burst pipes. Insulate your home, protect your pipes, and stay warm and safe through the cold.
View guideHurricane & Tropical Storm
High winds, flooding, and power loss. Secure your property, build a kit, and make a plan before the storm arrives.
View guideWildfire
Defensible space, evacuation readiness, and protecting your home from smoke and embers.
View guideWhen Damage Happens
Filing a claim, step by step.
We'll help you through every step of your claim. Have your policy information handy when you report a claim whenever possible.
Make sure you're safe
Your safety always comes first. Look after yourself and your household before anything else.
Prevent further damage
Take reasonable steps: shut off water, cover broken windows, or tarp a damaged roof.
Document everything
Photograph or video all damage before making repairs, and keep receipts for expenses.
Report your claim
Call our 24/7 claims line or email claims@trueins.com to start your claim.
Member Portal
Everything you need, in one secure login.
Log in at trueins.com to manage your policy any time, and keep your contact details current so we can reach you quickly before and after a storm.
- View your policy & documents
- Update contact info
- Confirm your coverage
TRUE Property Insurance is closely monitoring conditions and stands ready to support you before, during, and after the storm.
We're here to help.